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Lost something on your journey?

Vancouver Airport lost item recovery services for travelers

Increase the chances of finding your lost item by up to 100%. Our customer service specialists search on your behalf, provide regular updates, and arrange the retrieval of your property. 

We have friends all over the world

 We work closely with airports and airlines, using specialized knowledge to locate your belongings across all possible locations.

Celebrating Success Stories

Our Customer Experiences

Each testimonial here stands as a testament to our dedication to reuniting individuals with their lost items.

Rosanne

Left my coat behind in an overhead bin on a British Airways flight. Thought there was no hope of getting it back. Lost and found were highly efficient, contacted me within an hour and within a day I had information that BA had found the coat and were storing it for me. I was able to pick it up at the airport on my return journey 2 days later. Great service 100% recommend. I will be trying not to leave anything behind on a plane again but if I do, Airport lost found will be my go to service! 🔥👍️

2025-06-09
verified
Kumaran

Excellent support and follow up

2025-06-07
verified
Latoya

thanks for everything it was a great experience.

2025-06-06
verified
Bruno

I lost my wallet in the airplane and the found it really quick.

3 days after I had my wallet Back.

Thank you!

2025-06-06
verified
Taressa

The reason I gave a 3 was because I called the airport myself and located my bag, I sent you guys an email and later that same day I received an email from your company saying they located the bag. I was already aware the bag was as located from the airport themselves. So basically i paid 40 bucks to locate my own item. I understand it’s a process, but as a paying customer it’s a little frustrating to do my own footwork when paying a company to do it for you. There could have been better communication I felt the messages I were receiving were just repeating themselves and didn’t really have updated information.

2025-06-06
verified
Missy

What a fantastic service. I thought it was a great idea even before they found my hat. Would definitely

2025-06-05
verified
Steven

🚀quick and easy return of my wallet that I lost at the airport.

2025-06-05
verified
Jacques

It was fast and quick. ThanJs.

2025-06-05
verified
Marianne

You found my favorite jacket!! Need I say more? Thank you!!

2025-06-04
verified
Annette

You regularly contacted me with an update on finding my item but you were unable to find it. However when I contacted Aer Lingus and gave them the same information they traced its whereabouts straight away although they weren’t very helpful and trying to get my item back to me.

2025-06-02
verified
Kourtney

I really appreciate the communication throughout the whole process.

2025-06-01
verified
Angela

These guys were awesome. Fast to reply, I was actually communicating with another human being. They called me right away when they found my bag (that delta had but they were still telling me they didn’t have even though I had a luggage tag on it). They responded to all follow up questions. If you lose something major like I did, I would defiantly use these guys. Well worth the money!!!

2025-05-31
verified
Roger

Fast. Great communication.

2025-05-30
verified
Alejandro

To everyone who lost something at LAX-
Airport Lost and Found is the real deal. I lost a hat case(with four golf hats) at LAX; noted on my claim form that I believed the item was lost at TSA or the Air France lounge. They took my claim and followed it from the initial filing through the end- I received my lost item in today’s mail.
They stayed in contact throughout the process.
Couldn’t be more impressed.
Thank you so much 🤙🏽

2025-05-29
verified
Jon

Once I figured out I needed to make a claim they found my lost item quickly.

2025-05-29
verified
Laurie

I was so happy that my backpack was found and returned to me. My daughter’s car keys were in it as was my purse. Everything was intact.

2025-05-27
verified
Jian

🔥🔥💯👍️

2025-05-26
verified
Sandra

This department has worked so hard to retrieve my laptop for me and keeping in touch daily as to where they were in the search. If there was a rating higher then excellent I would give it to them. I received my laptop in perfect condition and I am very thankful for all of the hard work they have done.

2025-05-26
verified
Tammy

I am so grateful for the service I received. They were re very communicative. Found my purse within 24 hours.

2025-05-25
verified
Ala

Found my wallet within a week great

2025-05-23
verified
Collected and verified by

Leave the search to the experts

Double the chances of finding your lost item by using our services.

Not all lost items at airports or with airlines end up in the same location. Knowing where to search can make a significant difference. If you only check one out of three possible locations, your chances of finding the lost item decrease by 67%.

Our Customer Service Specialists are experts in recovering lost items at airports and are well-versed in all relevant contact channels and procedures. Leverage our expertise to maximize your chances of finding your lost belongings.

Please note that due to the nature of our service, we cannot guarantee your item will be found, as not all lost objects are turned in by those who find them. On average, only 72% of people who come across lost items hand them in for return.

AirportLostFound

We search everywhere at Vancouver Airport

 We cover every area, ensuring that your lost items have the highest chance of being found quickly and returned safely.

  • Air transport terminal

    Our dedicated team navigates the complexities of airports, offering support for locating items in check-in areas and baggage claims.

    • Check in area

    • Security area

    • Custom zones

    • Gates / boarding areas

    • Airlines

    • Baggage claim areas

  • Commercial and service areas

    We specialize in searching commercial and service areas, from shops to lounges, to reunite you with your lost belongings.

    • Shops

    • Restaurants and cafes

    • Banks and currency exchange

    • Lounges and waiting rooms

  • Ground transportation areas

    From subway stations to railway platforms, we are committed to helping you recover your lost items quickly and efficiently.

    • Parking

    • Bus station

    • Subway station

    • Railway station

    • Shuttles

    • Car rental companies

Our Process

Vancouver Airport Lost and Found - How It Works

Here's what we are going to do on your behalf after you submit a claim so you can be reunited with your item.

  • Step 1

    You submit a report

    Initiate a claim by providing details of the item and its last known location inside Vancouver Airport. A case file is established. The case is formed utilizing the information you’ve provided. Your case will be assigned to a skilled lost and found specialist.

  • Step 2

    Start investigating

    We analyze the information received from you and make sure that we have all the relevant data to speed up the search process. We conduct an in-depth search across all relevant local lost and found databases at Vancouver Airport Airport. All pertinent locations are informed, we record reports and issue notifications to all relevant parties that could aid in locating your lost item.

  • Step 3

    We provide updates

    We maintain continuous contact with the relevant locations at Vancouver Airport Airport to provide you with timely updates about the status of your lost item inquiry. Count on us for regular and punctual notifications regarding the ongoing search for your lost possession. You will be informed by frequent status updates on the progress of your lost item.

  • Step 4

    We find and organize retrieval

    When finding your lost item, you will be promptly informed of its precise location. We manage the retrieval process in collaboration with you, arranging for pickup or shipping as needed. We handle all essential arrangements to facilitate the return of your lost item to you.

About Airport Lost Found

We are a team with over 30 years of combined experience in Customer Service, the Travel Industry, Web Development, and System Integration and Automation. Our expertise and commitment to excellence have resulted in one of the most efficient and user-friendly lost item recovery services available.
  • Experienced staff

    Our Customer Service Specialists are not only experienced in retrieving lost items, but they also have a deep understanding of Vancouver Airport Airport operations. Their expertise and swift actions ensure that your lost belongings have the highest chance of being found and recovered.

  • Global Coverage

    No matter where you’ve lost an item—if it’s at an airport anywhere in the world—we’re ready to assist. Submit your claim, and let our experts work swiftly on your behalf.

  • Service in your language

    Our friendly and empathetic agents are multilingual. You can communicate with us in English or Spanish by phone, or in nearly any language via live chat or email.

Vancouver Airport Airport lost and found
Vancouver Airport Airport lost and found
Vancouver Airport Airport lost and found
Vancouver Airport Airport lost and found global coverage

We offer global coverage

We take pride in our expansive global reach, seamlessly connecting with over 300 airlines, thousands of airports, and numerous third-party partners worldwide. Our extensive network ensures that no matter where you are, our dedicated service is just a call away, ready to assist in recovering your lost items.

We help you recover your lost items at YVR Airport

Whatever you have lost, we have got you covered as experts in Lost & Found objects in airports all over the world!

TabletsComputersWalletsID'sKeysBaggageSmart PhonesEarbudsGamepadsCredit CardsJewleryCash Money

FAQ about property lost at YVR

If you lost an item at an airport you can find here the answers to the most common questions

We offer global coverage with a professional Customer Service team during our operating hours from 9:00 AM to 9:00 PM (EST), Monday to Sunday. You can write to us via email or in chat in any language and we will respond in the language you wrote to us. We offer phone support in English and Spanish.

We ensure the confidentiality of your personal details and lost item information. No data is published or disclosed online.

You’ll receive a Return Form to specify if you prefer to pick it up or get it shipped to you. In case you choose to have it shipped, the item will be sent to the address you provide, subject to shipping and optional insurance fees.

Upon locating your item, our Customer Service specialist will contact you with the details and provide a link to a Return Form for shipping information.

As per our Refund Policy, you have the right to a full refund within 24 hours after submitting your claim if Airport Lost Found had not yet submitted claims with third parties or if the item was not found due to our involvement in the process.

After 24 hours from submitting the claim, the fee is non-refundable as it covers the effort of our team in the search process. While we strive for successful outcomes, the nature of lost and found services prevents us from guaranteeing results.

Once your claim is filed, expect an immediate email and ongoing updates on the progress of your case.

Our Customer Service specialist analyzes your claim, asks you for additional information if the case and contacts the relevant lost and found departments without delay.

To maximize the likelihood of recovering your lost item, you must provide our Customer Service team with detailed and accurate information. The effectiveness of our analytic process and the subsequent search hinges on the specifics you give about the item, the location where it was lost, and the circumstances of the loss. The more precise the details, the more targeted our efforts can be in locating and returning your item to you.

Begin by clicking ‘FILE A CLAIM’ on our site. After filling out the Lost Item Report and settling the claim fee, we will begin the search immediately.

While self-reporting is feasible, our specialized service can significantly expedite the process and improve the likelihood of recovering your belongings by promptly directing your claim to the most relevant department.

Our service streamlines the process of retrieving lost items by leveraging AI analytics to contact the relevant and correct entities, saving you the complexity and time involved in navigating various lost and found protocols.