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About Airport Lost Found

We are a team with over 30 years of combined experience in Customer Service, the Travel Industry, Web Development, and System Integration and Automation. Our expertise and commitment to excellence have resulted in one of the most efficient and user-friendly lost item recovery services available.

Expert Navigation. We possess the knowledge of where and when to search, ensuring your claim is prioritized and receives the attention needed to significantly boost the chances of recovery.

Experienced staff
Our Customer Service Specialists are not only experienced in retrieving lost items, but they also have a deep understanding of airport operations. Their expertise and swift actions ensure that your lost belongings have the highest chance of being found and recovered.
Global Coverage
No matter where you’ve lost an item—if it’s at an airport anywhere in the world—we’re ready to assist. Submit your claim, and let our experts work swiftly on your behalf.
Service in your language
Our friendly and empathetic agents are multilingual. You can communicate with us in English or Spanish by phone, or in nearly any language via live chat or email.

We offer global coverage

We take pride in our expansive global reach, seamlessly connecting with over 300 airlines, thousands of airports, and numerous third-party partners worldwide. Our extensive network ensures that no matter where you are, our dedicated service is just a call away, ready to assist in recovering your lost items.

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Meet our Founders

We started with the idea of making people's life easier in unpleasant times. Our combined expertise and commitment to excellence led to one of the most efficient and user-friendly lost item recovery service available.

Dragos Gruita
Managing Partner
Dragoș integrates cutting-edge technology with a customer-first service philosophy. His leadership is defined by an unwavering commitment to customer-centricity, ensuring efficiency, security, and easy access are at the heart of the lost item recovery process. He strives to not just meet, but exceed customer expectations, perpetually elevating the caliber of service and overall customer experience.

Guided by Dragoș‘s customer-focused vision, the team at Airport LF LLC consistently seeks innovative methods to streamline the lost item recovery experience, making it as intuitive and user-friendly as possible. Recognizing the value of the customers’ time and peace of mind, every service is crafted to deliver prompt and stress-free resolutions.

Our customer-centric approach at Airport LF LLC is designed to elevate our status to that of a trusted leader providing complementary services in the Lost & Found sector, a name synonymous with quality, efficiency, and reliability.
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Emil Moldovan
Partner
Emil, with his robust 12 years of experience in engineering online platforms and spearheading marketing strategies, is a linchpin at Airport LF LLC. His expertise is pivotal in streamlining complex processes into user-friendly systems, enhancing customer engagement, and driving digital innovation. Emil’s strategic foresight in the digital landscape has been instrumental in crafting seamless online experiences that not only meet but also anticipate the needs of clients.

When he steps away from his digital blueprints, Emil is equally passionate about his personal pursuits. Whether it's navigating the serenity of nature on family treks or embracing the rigor of martial arts, he finds balance and inspiration outside the tech world. These pursuits not only reflect his multifaceted personality but also infuse his professional work with creativity and a fresh perspective.
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Celebrating Success Stories

Our Customer Experiences

Each testimonial here stands as a testament to our dedication to reuniting individuals with their lost items.

Calla

I can’t say enough positive about this service. There prompt response and and communication were amazing!! They helped make a stressful situation less challenging. I would highly recommend their services.

2026-06-11

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Herman

Great service. Thank you.

2026-06-10

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Caryn

Mike was great!

2026-06-10

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Angela

Good service just didn’t like having to pay $35.

2026-06-10

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Gary

Your company needs to offer more options for/ shipping merchandise returns. Air Canada needs to expand its offerings. $185 to ship a small reader from Vancouver is more than the item is if bought new.

2026-06-10

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Gwendolyn

My only concern was the location for pickup as I am somewhat disabled and there wasn’t any easily accessible location to the building. There’s no easily identifying address on the building to let me know I was at the right location

2026-06-09

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Susan

I had such courteous and professional help from Mark at the Lost & Found! He was so patient with me, and we got through all the things I had to fill out and submit without a problem. My iPad and Kindle arrived in the same condition that they were in when I lost them – old but quite functional! Thank you for all the help and for finding my items so quickly.

2026-06-09

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James

Jacky was very very sincere in helping us find our lost item. Thank you very much Midway. I fly MIdway over O’Hare every single chance I get!

2026-06-07

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Randi

I also sent another review a couple of days ago.

Mike and team were top notch. They really cared about my problem, did a great job locating my phone, communicated well with me, and got the phone mailed back to me unharmed. It was impressive work, and very appreciated.

Randi Stroh

2026-06-05

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Arsh

Nice and fast, the staff on the phone was a bit rude, though.

2026-06-05

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Jessica

I lost my passport on the tram in SeaTac airport. The airport staff helped me retrace my steps and gave me the details to file a lost and found claim. Within a week my passport was found and returned to me!! Excellent care during a stressful time.

2026-06-05

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Henry

Thanks for the rapid response in locating my baggage and a job well done!

2026-06-05

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Mary

Punctual. Thorough. Responsive. Highly recommend

2026-06-04

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Melanie

Thanks for diligently following up with me

2026-06-04

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Marjorie

I “googled” how to find a lost item at an airport and your company was at the top. I was contacted immediately and gave the details on what was lost (my wallet) and where it might have happened. Communication was immediate, timely, and I never felt out of the loop. This has an excellent ending in that my wallet was found–fully intact!!

2026-06-04

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