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About Airport Lost Found

We are a team with over 30 years of combined experience in Customer Service, the Travel Industry, Web Development, and System Integration and Automation. Our expertise and commitment to excellence have resulted in one of the most efficient and user-friendly lost item recovery services available.

  • Expert Navigation. We possess the knowledge of where and when to search, ensuring your claim is prioritized and receives the attention needed to significantly boost the chances of recovery.

  • Experienced staff

    Our Customer Service Specialists are not only experienced in retrieving lost items, but they also have a deep understanding of airport operations. Their expertise and swift actions ensure that your lost belongings have the highest chance of being found and recovered.

  • Global Coverage

    No matter where you’ve lost an item—if it’s at an airport anywhere in the world—we’re ready to assist. Submit your claim, and let our experts work swiftly on your behalf.

  • Service in your language

    Our friendly and empathetic agents are multilingual. You can communicate with us in English or Spanish by phone, or in nearly any language via live chat or email.

 Airport lost and found
 Airport lost and found
 Airport lost and found
 Airport lost and found global coverage

We offer global coverage

We take pride in our expansive global reach, seamlessly connecting with over 300 airlines, thousands of airports, and numerous third-party partners worldwide. Our extensive network ensures that no matter where you are, our dedicated service is just a call away, ready to assist in recovering your lost items.

Meet our Founders

We started with the idea of making people's life easier in unpleasant times. Our combined expertise and commitment to excellence led to one of the most efficient and user-friendly lost item recovery service available.

Celebrating Success Stories

Our Customer Experiences

Each testimonial here stands as a testament to our dedication to reuniting individuals with their lost items.

Handling Gateway is apparently some company used by airlines lost and found department to interact with customers. It was not at all helpful for me. I wasted time and patience dealing with that service. The return of my passport was finally handled quickly by an actual employee working in the airline office of lost and found at the DFW airport. I am just thankful to have gotten my passport returned.

Testimonial 314
verified

I cannot thank Mike for his great job of finding my wallet. On my own I was getting nowhere with the car rental companies.❤️🚀💪👍️

Testimonial 203
verified

I was a little disappointed when I left my phone in the x-ray machine and it came out and I missed it, and nobody came to run after me. When I realized on the plane that I left it behind the person who answered was unable to bring it to me because they were already in security office.

Testimonial 85
verified

Because of my own confusion at TSA at the airport, I accidentally left my laptop in one of the plastic bins. When I contacted the airport lost and found, I was notified very quickly on how to proceed with the investigation. Each step was easy and rapid. Even though there was a fee to continue, it was well worth my time and money for their effort. I couldn’t have asked for a quicker or more thoughtful response.

Testimonial 48
verified

Regular contact with me is a unique factor observed. Information sharing during Delivery process was notable. I suggest you develop a way of reaching foreign numbers of immigrants who are on short visit and may have returned to their home countries.

Testimonial 34
verified

The best attention, thank you very much for all the follow up. My issue was with ups they deliver 15 days later than promise and charge almos 80 dollars extra and they didnt tell me about that cost until they were gonna send my package to my home.

Testimonial 289
verified

Great Effort thank Y 💯

Testimonial 153
verified

I didn’t expect to find my child’s iPad. I was so happy to know that there was a service that could help find lost items. I was so happy to hear that they kept me update and that they finally found it. 👍️

Testimonial 162
verified

💯excellent

Testimonial 204
verified

Super Quick and very kind customer service!❤️

Testimonial 248
verified
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Transparent Communication. Trust in our commitment to keep you informed with clear, regular updates about the progress of your claim.

  • Fast claim processing
  • Dedicated agent specialized in Lost & Found claims
  • Phone support in English and Spanish
  • Ongoing status report
  • Precious time lost searching