File a claim

Login

Tagline

About Airport Lost Found

We are a team with over 30 years of combined experience in Customer Service, the Travel Industry, Web Development, and System Integration and Automation. Our expertise and commitment to excellence have resulted in one of the most efficient and user-friendly lost item recovery services available.

  • Expert Navigation. We possess the knowledge of where and when to search, ensuring your claim is prioritized and receives the attention needed to significantly boost the chances of recovery.

  • Experienced staff

    Our Customer Service Specialists are not only experienced in retrieving lost items, but they also have a deep understanding of airport operations. Their expertise and swift actions ensure that your lost belongings have the highest chance of being found and recovered.

  • Global Coverage

    No matter where you’ve lost an item—if it’s at an airport anywhere in the world—we’re ready to assist. Submit your claim, and let our experts work swiftly on your behalf.

  • Service in your language

    Our friendly and empathetic agents are multilingual. You can communicate with us in English or Spanish by phone, or in nearly any language via live chat or email.

 Airport lost and found
 Airport lost and found
 Airport lost and found
 Airport lost and found global coverage

We offer global coverage

We take pride in our expansive global reach, seamlessly connecting with over 300 airlines, thousands of airports, and numerous third-party partners worldwide. Our extensive network ensures that no matter where you are, our dedicated service is just a call away, ready to assist in recovering your lost items.

Meet our Founders

We started with the idea of making people's life easier in unpleasant times. Our combined expertise and commitment to excellence led to one of the most efficient and user-friendly lost item recovery service available.

Celebrating Success Stories

Our Customer Experiences

Each testimonial here stands as a testament to our dedication to reuniting individuals with their lost items.

Excellent service, super kind staff.

Testimonial 134
verified

Thank you so much for your service

Testimonial 20
verified

Mike and Abby did a great job of locating my lost item. They stayed in touch on status regularly. Gave good instructions about how to pick it up. All around they were terrific. Thank you very much.

Testimonial 59
verified

Servicio excelente

Testimonial 45
verified

My only complaint is it was located on Wednesday or Thursday but it didn’t get processed by Fedex and I had to wait until a Monday delivery

Testimonial 49
verified

Ayudan cuando uno mas lo necesita, porque se prepcupa uno por sus objetos perdidods y no sabe que hacer para solucuonarlo y ahi emtran ustedes, gracias 💯

Testimonial 104
verified

As soon as I called, very quickly they were able to find my bag. I didn’t have to deal with the airport, they dealt with them for me. And got the confirmation of my bag and shipped it to me. It went very smoothly. They are quick at responding as well. If I have the same issue I will be contacting them again. 💯

Testimonial 127
verified

I left my personalized yeti water bottle near the TSA station while passing thru security. Got home and realized I had misplaced it. Reached out online to the Nashville lost and found and reached Trust Mate. They found the bottle, charged a reasonable fee and I had it back in lickity split.

Thanks you,
Austin, TX

Testimonial 94
verified

It was really nice of you, you really helped me to find my staff, thank you so much ! And it was quick

Testimonial 122
verified

Thanks so much, I was 100% impressed with your entire process, you representative did a fine job, communicated quickly, I was able to find my item within an hour

Testimonial 7
verified
Collected and verified by

Don't lose time

Start you claim now

Transparent Communication. Trust in our commitment to keep you informed with clear, regular updates about the progress of your claim.

  • Fast claim processing
  • Dedicated agent specialized in Lost & Found claims
  • Phone support in English and Spanish
  • Ongoing status report
  • Precious time lost searching