Lost and found recovery services for travelers
At Airport LF, we are dedicated to helping travelers recover their lost items with ease. Specializing in locating and retrieving lost belongings at airports, we offer global services to ensure you're supported, no matter where your items were misplaced.
What we offer?
Personalized services
A dedicated agent will be assigned to your case, leading the search for your lost item and guiding you through every step of the recovery process to ensure its return.
Global coverage
With our extensive network, we provide services worldwide, ensuring that no matter where you are, we’re here to help. We’ll reach out to you, regardless of your location.
Phone support
We offer phone support in both English and Spanish to ensure clear and efficient communication.
Chat support
Our multilingual chat support is available to facilitate smooth and understandable communication in the language you’re most comfortable with.
Our Services
Filing a claim
Start the process by submitting a detailed claim for your lost item, including its last known location. We’ll create a case file in our system using the information you provide, laying a strong foundation for the search.Investigation
Our team will thoroughly review the submitted information, working with you to verify all relevant details. This ensures that our search covers all pertinent locations.Claims preparation and submission
We prepare and submit the claim on your behalf, notifying all relevant locations about your lost item. We include all necessary details to maximize the chances of recovery.
Regular updates
We’re committed to keeping you informed with regular, timely updates on your case. You'll receive notifications about the progress, and we’ll inform you immediately if your item is found.Arranging your item's return
Once your lost item is located, you’ll be promptly notified either by us or the facility that recovered it. We will guide you through the steps to arrange its return. Please note that shipping costs are not included in our services and are handled separately.Reunification with the lost item
Our ultimate goal is to reunite you with your lost item. We greatly value your feedback once the item has been returned. If we don’t hear from you first, we’ll follow up to confirm that it’s been safely returned. For your dedicated ALF agent, there’s nothing more rewarding than hearing your satisfaction and gratitude for the services we’ve provided.
Service Fee
Starting from
$20
What you get
- Fast claim processing
- Dedicated agent specialized in Lost & Found claims
- Phone support in English and Spanish
- Chat support in your native language
- Ongoing status report
- 24hours money-back guarantee *
- Precious time lost searching
Realistic expectations
Our Expansive Network: Connecting You to Recovery Solutions
Collaborative Partnerships with Airlines and Airports
Airport Lost and Found is at the forefront of lost item recovery due to our extensive partnerships with airlines and airports worldwide. Our collaboration with these key players allows us immediate access to their lost and found systems. This means that when you file a claim with us, your lost item is not just searched for at the location it was lost, but across a wide network of airline and airport lost and found centers.
Integrated with Lost and Found Centers Globally
Our reach extends beyond airlines and airports to include a myriad of lost and found centers globally. These centers, often operating independently, are connected through our network, providing a comprehensive search radius that drastically increases the likelihood of recovering your items. We ensure that every possible location is considered and checked.
Leveraging Specialized Software for Enhanced Search Capability
What truly sets us apart is our use of specialized software designed for lost item recovery. This software integrates AI analytics and advanced search algorithms to sift through massive amounts of data across our network. It pinpoints potential matches for your lost items quickly and accurately, ensuring that no stone is left unturned in our quest to find what you've lost.
File a claim now
FAQ about lost property
If you lost an item at an airport you can find here the answers to the most common questions
We offer global coverage with a professional Customer Service team during our operating hours from 9:00 AM to 9:00 PM (EST), Monday to Sunday. You can write to us via email or in chat in any language and we will respond in the language you wrote to us. We offer phone support in English and Spanish.
We ensure the confidentiality of your personal details and lost item information. No data is published or disclosed online.
You’ll receive a Return Form to specify if you prefer to pick it up or get it shipped to you. In case you choose to have it shipped, the item will be sent to the address you provide, subject to shipping and optional insurance fees.
Upon locating your item, our Customer Service specialist will contact you with the details and provide a link to a Return Form for shipping information.
As per our Refund Policy, you have the right to a full refund within 24 hours after submitting your claim if Airport Lost Found had not yet submitted claims with third parties or if the item was not found due to our involvement in the process.
After 24 hours from submitting the claim, the fee is non-refundable as it covers the effort of our team in the search process. While we strive for successful outcomes, the nature of lost and found services prevents us from guaranteeing results.
Once your claim is filed, expect an immediate email and ongoing updates on the progress of your case.
Our Customer Service specialist analyzes your claim, asks you for additional information if the case and contacts the relevant lost and found departments without delay.
To maximize the likelihood of recovering your lost item, you must provide our Customer Service team with detailed and accurate information. The effectiveness of our analytic process and the subsequent search hinges on the specifics you give about the item, the location where it was lost, and the circumstances of the loss. The more precise the details, the more targeted our efforts can be in locating and returning your item to you.
Begin by clicking ‘FILE A CLAIM’ on our site. After filling out the Lost Item Report and settling the claim fee, we will begin the search immediately.
While self-reporting is feasible, our specialized service can significantly expedite the process and improve the likelihood of recovering your belongings by promptly directing your claim to the most relevant department.
Our service streamlines the process of retrieving lost items by leveraging AI analytics to contact the relevant and correct entities, saving you the complexity and time involved in navigating various lost and found protocols.
FAQ about lost property
If you lost an item at an airport you can find here the answers to the most common questions
We offer global coverage with a professional Customer Service team during our operating hours from 9:00 AM to 9:00 PM (EST), Monday to Sunday. You can write to us via email or in chat in any language and we will respond in the language you wrote to us. We offer phone support in English and Spanish.
We ensure the confidentiality of your personal details and lost item information. No data is published or disclosed online.
You’ll receive a Return Form to specify if you prefer to pick it up or get it shipped to you. In case you choose to have it shipped, the item will be sent to the address you provide, subject to shipping and optional insurance fees.
Upon locating your item, our Customer Service specialist will contact you with the details and provide a link to a Return Form for shipping information.
As per our Refund Policy, you have the right to a full refund within 24 hours after submitting your claim if Airport Lost Found had not yet submitted claims with third parties or if the item was not found due to our involvement in the process.
After 24 hours from submitting the claim, the fee is non-refundable as it covers the effort of our team in the search process. While we strive for successful outcomes, the nature of lost and found services prevents us from guaranteeing results.
Once your claim is filed, expect an immediate email and ongoing updates on the progress of your case.
Our Customer Service specialist analyzes your claim, asks you for additional information if the case and contacts the relevant lost and found departments without delay.
To maximize the likelihood of recovering your lost item, you must provide our Customer Service team with detailed and accurate information. The effectiveness of our analytic process and the subsequent search hinges on the specifics you give about the item, the location where it was lost, and the circumstances of the loss. The more precise the details, the more targeted our efforts can be in locating and returning your item to you.
Begin by clicking ‘FILE A CLAIM’ on our site. After filling out the Lost Item Report and settling the claim fee, we will begin the search immediately.
While self-reporting is feasible, our specialized service can significantly expedite the process and improve the likelihood of recovering your belongings by promptly directing your claim to the most relevant department.
Our service streamlines the process of retrieving lost items by leveraging AI analytics to contact the relevant and correct entities, saving you the complexity and time involved in navigating various lost and found protocols.